1
Request help
Choose the type of service you need, review available helpers, and send a request with the job details.
Built for campus life
Need a hand?
Need a hand?
Find one on campus.
HiveU is a college-campus marketplace for real-world local services. Students can request help, and approved student helpers can earn by completing jobs through the HiveU app.
Simple from request to done.
HiveU keeps the experience focused on real-world services between students, with the request, communication, and payment flow organized in one place.
2
Coordinate in HiveU
The helper can review the request, accept it, and coordinate the service through the app.
3
Complete the job
After the service is completed, the app confirms completion and the helper's payment can be released according to HiveU's payment process.
Real help for real campus needs.
Services are provided by independent student helpers through the HiveU marketplace.
Moving help
Tutoring
Pet sitting
Furniture assembly
Tech help
Yard & outdoor help
Other local services
A marketplace designed around trust.
HiveU gives students one place to view helpers, manage requests, communicate, and get support when something goes wrong.
Helper onboarding
Helpers complete platform onboarding before receiving payouts, including the information required by our payment provider.
In-app records
Requests, booking status, and payment status are kept in the platform so both sides can see the current state of a job.
Support available
If there is a problem with a booking or payment, users can contact HiveU support for help.
Payments built for real-world services.
Card processing and helper payout onboarding are powered by Stripe. HiveU organizes the booking and payment flow between the buyer and helper.
For buyers
Buyers pay for booked services through HiveU. The price and any applicable platform fee are shown before payment.
Payments on HiveU are for real-world services, not digital goods or digital content.
For helpers
Approved helpers connect with Stripe to receive payouts. HiveU releases the helper's payment after service completion in accordance with the platform's payment procedures.
Stripe may request identity, bank, tax, or other information required to enable payouts.
Clear support and cancellation expectations.
Because HiveU services happen in the real world, issues are handled based on the status of the booking and whether the service was performed.
Cancellations & refunds
If a booking needs to be cancelled or there is a payment issue, contact HiveU support. Refund eligibility depends on the booking status, whether work was performed, and the circumstances of the request.
Questions or problems
For account, booking, payment, safety, or service questions, use our support page. We review issues involving transactions before taking action on funds.
Want to earn by helping students nearby?
Helpers offer real-world services through the HiveU app and complete Stripe payout onboarding before receiving funds.
Learn more through Support